Media Messages

You can only send a text message up until 24 hours after receiving a message from the user. If you have not received a message from the user within this time, you will need to start a new conversation by sending a Template Message.

Use the messages node to send messages containing audio, documents, images, stickers, or videos to your customers.

In essence, when you send a message that includes media, you must provide the link to the media in the request body. You must also specify the type of media that you are sending: audio, document, image, sticker, or video. When the request is received, the media is uploaded to the WhatsApp server and sent to the user indicated in the to_contact field.

Links - To use a link, you supply an HTTP(S) link from which the application will download the media, saving you the step of uploading media yourself. Please make sure you are using a mp4 direct link.

You can provide a link parameter pointing to the media you want to send. Currently only HTTP/HTTPS links are supported. You will need to use a link that directs to the mp4 file itself, which might not be available if using basic video platforms. Some suggested platforms that offer this type of link are Google Cloud Storage Bucket, AWS S3 Bucket, Streamable.

Send a media message

POST https://api.qikchat.in/v1/messages

To send a media message, use the request URL and the following body parameters.

Headers

Name	Type	Description
QIKCHAT-API-KEY*	string	place API key

Request Body

Name	Type	Description
to_contact*	string	customer whatsapp number you want to send message
type*	string	audio | document | image | video | sticker
SPECIFIC OBJECT*	object

200: OK

A successful response includes a data object with an ID for the message sent.

The relevant object (dictionary with “id”) is nested in array which itself is in other dict.

{
    "status": true,
    "message": "Messages queued successfully",
    "data": [
        {
            "id": "52JH6WmuSruAVyXvBBYemd0Ia",
            "channel": "whatsapp",
            "from": "919099999916",
            "recipient": "[phone]",
            "created_at": "2023-02-19T12:52:25.222Z",
            "status": "queued"
        }
    ]
}

Example

The sample below shows multiple different objects such as audio, document, image, sticker, and video for illustration purposes only. A valid request body contains only one of them.

POST /v1/messages
{
  "to_contact": "whatsapp-id",
  "type": "audio" | "document" | "image" | "sticker" | "video",
  
  "audio": {
    "link": "http(s)://the-url",
  }
  
  "document": {
    "link": "http(s)://the-url.pdf",
    "caption": "your-document-caption",
    "filename": "your-document-filename"
  }
  
  "video": {
    "link": "http(s)://the-url",
    "caption": "your-video-caption"    
  }
  
  "image": {
    "link": "http(s)://the-url",
    "caption": "your-image-caption"
  }
  
  "sticker": {
    "link": "http(s)://the-url",
  }
}

Post-Processing Media Size

Media Type	Size
audio	16 MB
document	100 MB
image	5 MB
sticker	100 KB
video	16 MB

Supported Content-Types

Media	Supported Content-Types
audio	audio/aac, audio/mp4, audio/amr, audio/mpeg, audio/ogg; codecs=opus Note: The base audio/ogg type is not supported.
document	Any valid MIME-type.
image	image/jpeg, image/png Images with transparent backgrounds won't support.
sticker	image/webp
video	video/mp4, video/3gpp Notes: Only H.264 video codec and AAC audio codec is supported. Only videos with a single audio stream are supported.